Unfriendly Customer Service Is Just the Start of this Immigration Company
Visas simply is an immigration company that will help you immigrate to countries like Australia, Canada, New Zealand, the U.S. and the UK. Visas simply claims to deal with immigration for over 30 countries, however we are not sure who the other countries are. There is an RCIC agent and a MARA agent that you can look up by clicking on the ICCRC logo and the Migration Agents Registration Number for Australia. The RCIC agent is Mohsen Safavi and his RCIC number is R418151.
The website for Visas Simply has everything that you need on it, it may not be spelt correctly or grammatically correct, but it is there. The website is easy to use and professional looking. We could not find any other immigration consultants for any of the other countries, which we found strange. On the website there is also a free online assessment that you can take. Simply Visas is open 24/7 and they are able to assist you whenever and with whatever you need.
Nowhere on the website does it say who started Visas Simply or when it was started. There is no mention of anyone who works at the company or who the people are that will be helping you. We only know of Mohsen Safavi and Damneet Singh Ahluwalia, the immigration consultants. We do have another problem, on the website Visas Simply says that their immigration lawyers will be able to assist you with your immigration process but nowhere does it state who these lawyers are.
We had the pleasure of dealing with Angela on the pop-up chat that is provided on the website. When we asked Angela who the immigration lawyers are, she sent us links for the MARA and RCIC agents. We then said that we know that they are immigration consultants and not lawyers. She did not seem to understand the difference between the two and told us that we do not understand. This was alarming as we would expect Customer Support employees to be able to answer these simple question. Angela was unaware that we were from Canadian Visa Review. We have put a small clip at the end of this article so that you can view the full conversation with Angela.
There are social media links that can be found on each page for Visas Simply’s social media accounts. The Facebook page for Visas Simply has 3927 likes and there are regular and relevant posts about immigration and the various countries that they will help you immigrate to. What we noticed is that there isn’t much traffic that goes through the Facebook page. There aren’t many likes or shares of posts. The Facebook page was created in 2013. The Twitter account has 903 followers and also has regular and relevant posts. The Twitter account was created in 2012.
The LinkedIn link from the website does not work and you are simply redirected to the top of the page that you are on. There is also a Google+ page that has a few posts on it about immigration but the last post is from April 2015.
We are unsure about the legitimacy of Visas Simply as we have many questions. There is a registered RCIC agent and a MARA agent. But sometimes this is not enough. There are testimonials provided on the website but we thought that we should look online for any bad reviews, we did not come up empty handed. The amounts of complaints about Visas Simply from Indian clients is overwhelming. This immediately raised red flags as our customer care consultant, Angela, was rude and pushy.
Visas Simply provides you with all the correct information but the customer service that we received along with the many bad reviews that we found online have led us to believe that Visas Simply is a scam.
If you have dealt with Visas Simply please let us know by leaving a comment in our comment section below.
- There is a registered RCIC and MARA agent
- The customer service provided is not worth your time
- There are many complaints about Visas Simply online
- The language and grammar on the website is quite bad
- On the website Visas Simply says that they use immigration lawyers yet there is no mention of the lawyer’s names
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