This independent Indian consultancy claims to assist students to achieve a higher education from different countries that include Canada, UK, New Zealand, Australia, USA, Ireland, Singapore and Europe. Arora Consultants also go on to claim that they have helped hundreds of people to achieve their goal of studying abroad by specializing in student visas for universities, colleges and institutes from all over the world. In their “about us” page, we found a mission statement that says:
“Our organization has a single-minded focus, to guide students to the best possible Institutions, thus enabling them to build their future. Using our expertise and vast experience we can identify the most suitable university for each student. We are the stepping-stones to their future and remember that their success is directly linked to our success…. We specialize in presenting your case to High Commission and in briefing you for the visa interview with very high success rate.”
While this is commendable, however, they do not tell us how they go about achieving this. They do not seem to have any evidence of a registered ICCRC consultant or legal experience to assist with visa applications. They do however mention that they do market studies, market research and promotion at different schools and colleges, but that is as far as their services seem to go.
About Mr Rajesh Arora
According to the brief bio found on the Arora ‘about us’ page, Rajesh Arora is a well learned individual who has studied and travelled to many countries. The bio goes on to say that he will give unbiased advice and support to those looking to study overseas. What they neglect to mention is what he had studied and whether he actually has any qualifications to deal with immigration. The only indication we are given are two pictures of certificates Arora achieved but none of these relate to immigration services.
The website claims to provide services to many countries including Canada, but as previously mentioned, they don’t seem to have any links to regulatory boards. What concerned us is the poor maintenance on this site. Their FAQ page for a Skilled Business worker program says ‘coming soon’ and their ‘student visa’ page directs us back to the countries tab ‘for more information’ – neither of which tabs proved helpful or answered any questions we had about how to immigrate to Canada or how they will assist in the process. Under their ‘agent’ tab, we expected to find a list of their agents or a little more information about who they are and what they do, but that page was also empty. In addition to these concerns, when we searched for any customer support, we noted that they do not have any branches listed but they do have an email address and telephone number available.
Arora Consulting has a lot of information on their site about the different countries they support and the requirements needed to study abroad. They also have a news section which is up-to-date with international immigration news and other helpful articles.
Arora Consulting does not have a terms and conditions page, but they do have a legal disclaimer that states:
“This website [is] provided as informational only and does not substitute for actual legal advice based on the specific circumstances of a matter. Readers are reminded that immigration laws and student admission requirements are fluid and can change any moment’s notice without any warning. Please reach out to our specialist should you require any additional clarification.”
What ‘matter’ are they referring to in this disclaimer? On inspection, this site does seem to provide more information than their actual service, but why name it a consultancy in that case? More so, why claim to assist with visa applications?
Even though their ‘about us’ page states that Arora relies on word of mouth publicity, they have a strong following on Facebook, with almost 5k followers and regular updates on immigration news and positive reviews of their service.
Their twitter is seriously lacking, with only 11 followers and a profile picture of what we assume must be Rajesh Arora. We can tell that that the Twitter account must be new, but their Facebook account has been in existence for much longer. What we did find interesting was a stream of tweets that state that they can assist with Express Entry to Canada but offers a European email address.
In an online search to find out more about this consultancy, we found one user who was displeased with Arora’s services. In his complaint he mentioned that they had enrolled him into a study program he did not sign up for and when he requested a refund, he was refused. He also went on to say that he was not the only student who had this experience with Arora.
Due to the lack of concrete information about their services, we cannot say for sure whether they are to be trusted. We feel that their site may need some updating and that they should be more transparent about what they do and how they assist in the recruitment/immigration process.
You can visit their website here: www.aroraconsultants.com
- News section
- Unfinished site
- Vague information on services
Company Identity 40%
Service Feedback 20%
Published Content 50%